Registration hosts, catering service staff, cloakroom and room crew for conferences, exhibitions and seminars. Hand-picked, briefed on your programme and your venue, and paid properly, on a published hourly rate with a four-hour minimum.
The first ten minutes decide how delegates feel about the whole day. Our registration hosts check delegates in on your list or your registration system, hand out badges and lanyards you provide, answer questions and direct people to the right room. Cloakroom staff take coats and bags at the busy arrival and hand them back at the end. Through the day hosts staff the information point, manage room doors and microphones for questions, and keep sessions starting on time.
Catering service staff serve arrival coffee, the breaks and lunch, clear quickly so the next session is not delayed, and run the drinks reception or dinner at the end of the day. Room crew turn rooms round between sessions, from theatre to cabaret or classroom to dinner, following your floor plans. We supply the people. The venue, catering, audio visual, badges and registration technology come from you, your venue or your event agency.
Registration and event hosts, baristas and team leaders are Skilled tier at £28.00 an hour ex VAT. Catering service staff, runners, cloakroom, admissions and room crew are Core tier at £25.00. An event manager or supervisor is Lead tier at £34.00: they run our team across the day, work with your organiser and the venue, and are your single point of contact.
Every person on our books has been interviewed by us, has had two references checked, has passed a right-to-work check before their first shift and has worked a paid trial shift alongside a senior member of our team. Anyone handling food or drink holds Level 2 food safety and allergen awareness, paid for by us. Supervisors hold Level 3.
For conference work we choose people who are organised, confident with the public and comfortable with a tablet or laptop. The written brief includes the programme, the floor plan, the registration process and any system log-ins you provide, the dress code and the names of your organiser and venue contact. If you need a confidentiality agreement signed, tell us at booking and we arrange it before the event.
They are our people, engaged on PAYE zero-hours terms, and they choose which shifts to accept. So the person who turns up wanted the shift. They are paid every Friday, from £14.00 an hour plus holiday, and they are paid for the hours booked even if you send them home early.
Every person is briefed twice before your event: once in writing 48 hours out, with the venue, door, transport, uniform, service style, allergens and your on-site contact, and once by phone three hours before start. They photo check-in on arrival. If anyone is not right, tell us in the first hour and there is no charge for them.
If you want to work these shifts yourself, see how we take people on.
These are the starting points we use when we build a quote. They are general guidance, not a rule. How delegates arrive, whether badges are printed on the day, the number of breakout rooms and the catering style all change the number. Tell us the programme and we will tell you honestly how few people the job needs.
| Service | Guidance only |
|---|---|
| Registration deskPre-printed badges, peak arrival | 1 per 75 to 100 delegates |
| CloakroomCoats and bags at arrival | 1 per 100 to 150 delegates |
| Breaks and lunchBuffet or served refreshments | 1 per 30 to 50 delegates |
| Room crewTurnarounds between sessions | Agreed from the floor plan |
| Breakout room hostsDoors, microphones and timing | 1 per room in use |
| Event managerRunning our team | 1 per event, plus team leaders over 20 staff |
Conference hosts, catering staff and room crew are charged at the national rate everywhere outside the M25. The only uplifts we apply are for London, the festive period, bank holidays and New Year's Eve, and they are printed below.
| Tier | We pay them | You pay us |
|---|---|---|
| CoreBar staff, waiting, runners, kitchen porters, event crew, stewards, cloakroom, admissions | £14.00 + 12.07% holiday | £25.00 |
| SkilledCocktail bartenders, baristas, fine-dining and box waiters, hosts, brand ambassadors, team leaders | £16.50 + holiday | £28.00 |
| LeadSupervisors, event managers, chefs de partie | £20.00 + holiday | £34.00 |
| Senior chefSous chefs, head chefs | £24.00 + holiday | £40.00 |
Every client booking carries the same five guarantees, written into our terms of business.
Written, itemised, ex VAT, 8am to 8pm every day. Three hours outside that.
Your account manager's mobile is on the booking confirmation, answered on any day we have people working.
Anyone not right? Tell us in the first hour. No charge for them and a replacement on the way.
New clients get one person for one four-hour shift free on their first booking. See what you are buying.
Names confirmed within two hours of booking. If we cannot fill a position we say so at booking, never on the day.
Yes. Tell us which system you use and send log-ins or a guide before the event. We brief it in writing and our hosts arrive early to check the devices with your team.
No. We supply the people. Badges, lanyards, devices and the registration system come from you, your venue or your event agency.
Yes. We can send the same team every day so they learn the venue once. Where they are working away from home, accommodation, travel and a £20 per person per day meal allowance are shown in the quote at cost.
Yes. Hosts and brand ambassadors for stands are Skilled tier at £28.00 an hour ex VAT. We brief your product and key messages before the event.
No. Door supervision and security need an SIA licence and we refer that to a licensed partner. We do supply hosts, admissions and cloakroom.
Tell us in the first hour. There is no charge for them and a replacement is on the way. That is written into our terms.
Four hours per person per shift. There is no minimum number of people, so two registration hosts for a morning seminar is a normal booking.
See the whole rate card and the instant estimate, or start a full quote. Looking for shifts yourself? Work with us.
Your brief lands with Tasmyn or Liam, not a queue. A written quote within 60 minutes (8am to 8pm) and a call if anything needs clarifying. A named mobile is given to every client at booking.
Every person paid through our PAYE payroll, so you carry no status risk. Right-to-work checks before day one. Employers' Liability £10m, Public Liability £10m. Certificates with your first confirmation.
Keep them. Use us for the shifts they cannot fill, or the ones that matter most. Overflow is where most first clients start.
Short on people for a big weekend? We supply overflow to other agencies on the same published terms.