Why usRolesHow it worksRatesAboutWork with usFAQGet a quote
Questions

Straight answers.

Are your people employees or contractors?

They are independent workers who accept or decline each shift we offer. There is no obligation either way. For tax, HMRC's agency rules mean we run their pay through PAYE with holiday pay, pension and sick pay, so you carry no employment-status risk and they carry no tax surprises. Genuinely self-employed specialists we source for you (a sommelier with their own business, a driver with their own vehicle) are engaged under a separate contractor agreement.

What is the minimum booking?

Four hours per person per shift. No minimum number of people.

How fast can you supply at short notice?

Same day is often possible in the North East and London. We tell you within two hours whether we can fill it. Short notice does not change the price.

What does "working away" cost?

Expenses at cost, as their own line on the quote: accommodation we book, travel or mileage, and £20 per person per day for meals. Nothing is marked up and receipts are available.

Do you supply security?

Not directly. Door supervision needs an SIA licence and we refer that to a licensed partner. We do supply stewards, admissions and event crew.

What is the contingency on the quote?

A 20% line on top of the staff cost that covers a late finish, an extra pair of hands or a change on the night without a renegotiation. If we do not need it, you do not pay it, and if the whole job comes in under the quote we refund 5% of the total.

How do timesheets and invoicing work?

Digital clock in and out. Timesheet to you Monday for the week ending Sunday, approved by noon or deemed approved after 24 hours. Invoice Monday, 14-day terms. New clients: 7 days or a card on file for the first month.

Can we hire someone permanently?

Yes. We would rather you took someone on than lost them. Transfer terms are in our terms of business and include an extended-hire option instead of a fee.

Are you insured and compliant?

Employers' Liability £10m, Public Liability £10m, Professional Indemnity £1m. Right-to-work checks on everyone before their first shift. Food safety Level 2 for anyone handling food or drink. Certificates come with your first confirmation.

Is "first shift on us" real?

Yes. New clients get one person for one four-hour shift free on their first booking. The person is paid in full by us. If they are not the best person in your building that night, do not book us again.

Still got a question?

Email hello@salt-social.co.uk or send the brief and ask us there.